Frequently Asked Questions
What is your return policy?
We strive for customer satisfaction. If you are not completely satisfied with your purchase, you may return it within a specified period, provided it is in its original condition. Please refer to our return policy for detailed information on eligibility and procedures.
Do you offer customization options for your products?
Yes, we understand that each individual has unique preferences. We offer customization options for certain designs, allowing you to select colors, embellishments, and sizes that align with your vision. Please contact our customer service for more details on the customization process.
How long does shipping take?
Shipping times may vary based on your location and the shipping method selected at checkout. Typically, domestic orders are processed within 6-8 weeks. Tracking information will be provided once your order has shipped.
Do you offer international shipping?
Yes, we offer international shipping to various countries. During the checkout process, you can select your country to see available shipping options and associated costs.
How can I contact customer service for further inquiries?
For any additional questions or concerns, you can reach our customer service team via the contact page. We aim to respond to all inquiries within 24-48 hours.